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Page 39
Archive
Nov 24, 2014
Why are Lean and Six Sigma failing so badly?
Nov 23, 2014
Customer Experience Management – the truth
Nov 17, 2014
Customer Experience Management Method updated approach (v10)
Oct 22, 2014
Customer Experience – what is it?
Oct 21, 2014
Customer Experience through a looking glass
Oct 19, 2014
When you say End to End what do YOU mean?
Oct 19, 2014
When you say End to End what do YOU mean?
Oct 17, 2014
Business Process Management (BPM) meets Customer Experience Management (CEM)
Oct 13, 2014
It is Needs not wants, stupid.
Oct 13, 2014
It is Needs not wants, stupid.
Sep 18, 2014
Start trusting people (it works)
Sep 18, 2014
Start trusting people (it works)
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