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Business Process Management (BPM) meets Customer Experience Management (CEM)

Business Process Management (BPM) meets Customer Experience Management (CEM)

October 17, 2014

Access the latest version of this groundbreaking approach.

CEMMethod walkthough version 10 from Steve Towers

The post Business Process Management (BPM) meets Customer Experience Management (CEM) first appeared on CX Obsession - for Process & Experience Professionals.

The post Business Process Management (BPM) meets Customer Experience Management (CEM) appeared first on CX Obsession - for Process & Experience Professionals.