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May 27, 2016
How to Meet the challenge of the Digital Customer – Video & FREE Book
May 16, 2016
5 Top Must follow Customer Experience Blogs
May 11, 2016
How to Avoid the Metrics Trap AND FREE book
May 04, 2016
Delivering Fast, Accurate, Caring and Easy (FACE) Customer Experience
May 02, 2016
The Customer Experience Generation (#gencx)
May 02, 2016
The Customer Experience Generation (#gencx)
May 01, 2016
Do you remember when a minute was 60 seconds?
May 01, 2016
Do you remember when a minute was 60 seconds?
Apr 30, 2016
Process Excellence – where to now? Do we go quietly into the night....
Apr 30, 2016
Process Excellence – where to now? Do we go quietly into the night....
Apr 26, 2016
Icebreaker awesomeness
Apr 25, 2016
South Africa pumps up the CEM Volume
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