Process Excellence – where to now? Do we go quietly into the night....

We are gearing up for the next Customer and Process conference series, not least of which is the annual Australia PEXWeek event.

Here Steve Towers talks on the future of Process Excellence in the context of digital disruption and all things customer.

 Join us at the event – Steve will be running sesssions on Customer Design (with a case study), the Certified Process Professional program and sitting in on the panel discussions.

See the latest agenda at www.pexweek.com.au

Certified Process Professional Masters Champions (CPP-Master) Program

The post Process Excellence – where to now? Do we go quietly into the night…. first appeared on CX Obsession - for Process & Experience Professionals.

The post Process Excellence – where to now? Do we go quietly into the night…. appeared first on CX Obsession - for Process & Experience Professionals.