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Page 99
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Feb 23, 2009
Business Transformation – Are you onboard?
Feb 22, 2009
Emirates to optimize critical Moment of Truth
Feb 22, 2009
Emirates to optimize critical Moment of Truth
Feb 22, 2009
Gulf States Embrace Certified Process Professional training
Feb 22, 2009
Don’t give the Customer what they think they want
Feb 22, 2009
Don’t give the Customer what they think they want
Feb 22, 2009
The Evolution of Business Process Management (updated)
Feb 22, 2009
The Evolution of Business Process Management (updated)
Feb 20, 2009
The Causes of Work
Feb 20, 2009
The Causes of Work
Feb 20, 2009
Let’s talk Successsful Customer Outcomes (SCO) then...
Feb 20, 2009
Successful Customer Outcomes (SCO’s) and the world of magic
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