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Mar 23, 2012
Motivation and the 21st century difference
Mar 23, 2012
Motivation and the 21st century difference
Mar 22, 2012
Moments of Truth and dumb assed hotels
Mar 22, 2012
Moments of Truth and dumb assed hotels
Mar 20, 2012
ɯoʇʇoq oʇ doʇ puɐ ʇɥƃıɹ oʇ ʇɟǝl ʇou sı plɹoʍ ǝɥʇ
Mar 20, 2012
ɯoʇʇoq oʇ doʇ puɐ ʇɥƃıɹ oʇ ʇɟǝl ʇou sı plɹoʍ ǝɥʇ
Mar 13, 2012
What is your personal SCO?
Mar 13, 2012
What is your personal SCO?
Mar 05, 2012
Great illustraton of Outside-In thinking and practice.
Feb 24, 2012
Process Excellence in Africa – keynote presentation
Feb 24, 2012
Process Excellence in Africa – keynote presentation
Feb 12, 2012
Reduce Costs – Improve Revenue – Enhance Service simultaneously
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