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Page 52
Archive
Feb 02, 2014
Points of Failure – How to remove and improve (3 minute video)
Feb 02, 2014
Points of Failure – How to remove and improve (3 minute video)
Jan 31, 2014
Can you trust your call centre – a tale of Enterprise lies and unfulfilled expectations.
Jan 31, 2014
Can you trust your call centre – a tale of Enterprise lies and unfulfilled expectations.
Jan 30, 2014
Business Process Management – what is it? How can it help? (4 min video)
Jan 30, 2014
Business Process Management – what is it? How can it help? (4 min video)
Jan 29, 2014
Moments of Truth – What are they and how can they help us transform processes? (1 min video)
Jan 29, 2014
Moments of Truth – What are they and how can they help us transform processes? (1 min video)
Jan 28, 2014
6 Tips for Understanding Customer Needs, even when they don’t know themselves (with 4 min video and Guide)
Jan 28, 2014
6 Tips for Understanding Customer Needs, even when they don’t know themselves (with 4 min video and Guide)
Jan 27, 2014
PEX USA – another great win for IQPC
Jan 27, 2014
PEX USA – another great win for IQPC
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