When we all thought the earth was flat we didn’t build big ships (why we didn’t need them and could fallen off the ends of the world – who would have been so dumb to do that?).

The post We shouldn’t keep looking back at the past to define the possibilities for the future. first appeared on CX Obsession - for Process & Experience Professionals.

The post We shouldn’t keep looking back at the past to define the possibilities for the future. appeared first on CX Obsession - for Process & Experience Professionals.