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We shouldn’t be asking customers what they want because they will tell us.

We shouldn’t be asking customers what they want because they will tell us.

August 19, 2016

The post We shouldn’t be asking customers what they want because they will tell us. first appeared on CX Obsession - for Process & Experience Professionals.

The post We shouldn’t be asking customers what they want because they will tell us. appeared first on CX Obsession - for Process & Experience Professionals.