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NEW Customer Experience Coaches
Increasingly enterprises are understanding the need to align everything they do with delivering Successful Customer Outcomes.Disney refers to this as “True North” alignment.
As the science of delivering True North develops organizations are upskilling their leaders to mentor all employees, from the lunchroom to the boardroom.
In the vanguard of these new professionals are the trainers, coaches and mentors using proven tried and tested approaches from the world leading CX companies such as Zappos, Amazon, Emirates and Zara.
When you are tasked with delivering business change, whether that is through the Customer Experience or Process Transformation using the latest techniques (rather than outdated industrial age) will guide you to immediate success.All BPG Coaches and mentors are qualified to implement the CEMMethod customised to the industry and challenges you face and with the objective of aligning everything to delivering Successful Customer Outcomes.
You can review some of the latest folks to become licensed to lead these CX and Process Transformations – link with them below and dig deeper.
Meet the Coaches & Mentors
Steve Towers | Lizetter Akker | James Dodkins | Kerry Jackson | Morgan Jones | Chris Wix | Samir Asaf | Lyall Shapiro | Laxman Murugappan | Karen Feld | Fahad Altwijry | Kath Milne | Lucy Paddy | Chris Reeve | Meshan Morar | Cristian Matei | Molly Redenbaugh | Randy DeSpain | Susan Parker | Max Kochar | Wille Kraus | Alexandre Nevski | Veronique Roy |
Steve Towers Connect with Steve
Lizette Akker Connect with Lizette
James Dodkins Connect with James
Upcoming sessions in Johannesburg, Dubai, Washington DC, Denver, Sydney, London, Lake Como (Italy), Montreal, Brussels – see the latest dates and venues
Kerry Jackson Connect with Kerry
Dr. Morgan Jones Connect with Morgan
Dr. Chris Wix Connect with Morgan on LinkedIn
Dr. Samir Asaf Connect with Samir

Lyall Shapiro Connect with Lyall
Laxman Murugappan Connect with Laxman
Karen Feld Connect with Karen
Fahad Altwaijry Connect with Fahad
Kath Milne Connect with Kath Milne
Lucy Paddy Connect with Lucy
Chris Reeves Connect with Chris
Meshan Morar Connect with Meshan

Cristian Matei Connect with Cristian

Molly Redenbaugh Connect with Molly on LinkedIn
Max Kochar Connect with Max
Veronique Roy Connect with Veronique on LinkedIn
Alexandre Nevski Connect with Alix on LinkedIn
Randy DeSpain Connect with Randy on LinkedIn
Willie Kraus Connect with Wille
Susan Parker Connect with Susan on LinkedIn
Upcoming sessions in Johannesburg, Dubai, Washington DC, Denver, Sydney, London, Lake Como (Italy), Montreal, Brussels – see the latest dates and venues
The post NEW Customer Experience Coaches first appeared on CX Obsession - for Process & Experience Professionals.
The post NEW Customer Experience Coaches appeared first on CX Obsession - for Process & Experience Professionals.