How Wolves Change Rivers and how you can change your...

I just love this video. The beautiful scenery, the inspiring story and then the call to action. How can this have anything to do with Customer Experience and BPM I here you ask? Watch the video (enjoy) and then ask your self the question “How can I create a Trophic Cascade in my organization?”. (Trophic Cascade – watch the vid and all is revealed very quickly *

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The post How Wolves Change Rivers and how you can change your… first appeared on CX Obsession - for Process & Experience Professionals.

The post How Wolves Change Rivers and how you can change your… appeared first on CX Obsession - for Process & Experience Professionals.