Going behind the ‘green line’ at Disney

Rockstar.cx (James Dodkins) takes us behind the green line at Disney with Disney EVP Lee Cockerell

Join us to find out more of the Outside-In and Customer Centric approaches and techniques at http://www.bpgroup.org/training.html at a session in New York, Washington DC, Denver, London, Dubai, Johannesburg, Sydney in the next 90 days.See you all there!

The post Going behind the ‘green line’ at Disney first appeared on CX Obsession - for Process & Experience Professionals.

The post Going behind the ‘green line’ at Disney appeared first on CX Obsession - for Process & Experience Professionals.