Learn the 8 questions that transform your Customer & Employee Experiences forever

FREE webinar from the BP GroupAccess this FREE webinar featuring the OUTSIDE-IN STRATEGIC MATRIX (OISM) and the SUCCESSFUL CUSTOMER OUTCOME CANVAS (SCOC)

Access this powerful toolkit with downloadable templates to use immediately.

What will they dofor me?

Change your perspectiveto looking at your life and work to the Outside-In (the way guys like JeffBezos and Gary Vaynerchuk do). You will probably never think of the world inthe same way again.

Signup here now – https://cemnext.com/customergame

Here are some ofthe testimonials that talk about the approaches:Youhave impacted the lives of many of us in the Business Process Managementcommunity, in a big way in our career journey. Our success can be attributed toyour insights on Outside-In Thinking and Customer Experience, among others.Mashaba Mulaudzi, Manager Process Innovation, South Africa

Whatan amazing journey to Accredited ACX Coach,this experience has completely transformed how we measure, collaborate,communicate and innovate with the customer in mind. Keen to guide the nextwilling souls on this journey.Durrel Ramrathan, ACX Master Coach

Ayear after CPP training in London just wanted to shoot a note of my continuedgratitude. Hope to remain involved in the CX events and work with youagain..that training was beyond invaluable.Juliana Coates – Member Services, University of Albany, New YorkI’m writing to endorse BPGroups Certified Process Professional Masters program.It completely changed the way I think about a process.

Steve Towers and the BP Group taught us amazing secret techniques of process improvement. The program provided me with the ability to apply all the learnings immediately after the training. Very effective training with a wealth of knowledge to share. This is a must training for everyone who’s interested in making a process better! Maria T Ferreira AVP – Client Experience Process Improvement at Citi

Signup here now – https://cemnext.com/customergame

The post Learn the 8 questions that transform your Customer & Employee Experiences forever first appeared on CX Obsession - for Process & Experience Professionals.

The post Learn the 8 questions that transform your Customer & Employee Experiences forever appeared first on CX Obsession - for Process & Experience Professionals.