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Five key ideas to liberate your Customer Experience efforts (and invites to London and Australia)

February 03, 2016

We have had a real busy couple of weeks with several well received articles below. Also the PEX 2016 event has now taken completed.

As usual for the Annual event we had a strong presence (talks, workshops and awards) so hopefully you enjoyed the event. Now to turn our eyes to London (April) and Australia (July) there as well for a terrific networking occasion. See the invites below……Customer Experience Management…http://www.successfulcustomeroutcomes.net/2015/09/how-do-you-make-customer-experience.html…Customer Journey Maps…http://www.successfulcustomeroutcomes.net/2015/09/customer-journey-maps-in-cul-de-sac.html…Holacracy – Fad or Freedom…http://www.successfulcustomeroutcomes.net/2015/08/holacracy-fad-or-freedom_30.html…Certified Process Professional Level 5 (CPP Masters)…http://www.successfulcustomeroutcomes.net/2015/08/certified-process-professional-level-5.html…Linking Process with Strategy…http://www.successfulcustomeroutcomes.net/2015/08/how-can-you-link-process-with-strategy.html…Process and Customer Experience should already be top of your agenda so further enhance your understanding and get the latest insights, tools and techniques…

UNITED KINGDOM – April 25-27: http://www.opexweekeurope.com/AUSTRALIA – May 24-26: http://www.customerexperienceevent.com.au/