Excellent Hotel experiences

Now this is the hotel experience. Great advice for all hotel chains from the man himself – Sir Richard Branson.

Focus on those key moments of truth for guests and magic just happens.

What MOTs do you get especially peeved with when traveling?

You can join this excellent Virgin Hotel experience in Chicago – go see http://virginhotels.com/

They will be in New York and Nashville very soon.

The post Excellent Hotel experiences first appeared on CX Obsession - for Process & Experience Professionals.

The post Excellent Hotel experiences appeared first on CX Obsession - for Process & Experience Professionals.