Customer Experience Management – 5 Key Ideas to ensure Success

Hello again guys, we have had a real busy couple of weeks with several well received articles below. Also the PEX 2016 event has now taken shape.

As usual for the Annual event we have a strong presence (talks, workshops and awards) so hopefully you will get there as well for a terrific networking occasion. See the invite below…

The post Customer Experience Management – 5 Key Ideas to ensure Success first appeared on CX Obsession - for Process & Experience Professionals.

The post Customer Experience Management – 5 Key Ideas to ensure Success appeared first on CX Obsession - for Process & Experience Professionals.