Customer Experience – do you get it?

Did you miss THE webinar discussion Customer Experience?Fear not my astute colleague, follow the link(s) below and fill your boots.

Webinar Foundations of Customer Centricity (45 mins)

http://bit.ly/BPGJan2015

**New Book** Foundations of Customer Centricity

http://bit.ly/foundationsEbook

Not as new Book Outside-In (2010) http://bit.ly/Outsidein2015 

CEMMethod Webinar & Downloadhttp://bit.ly/cem2015 

Connect with Steve Towers http://twitter.com/stowers 

Connect with James Dodkins http://twitter.com/jdodkins 

Visit the site http://www.bpgroup.org

The post Customer Experience – do you get it? first appeared on CX Obsession - for Process & Experience Professionals.

The post Customer Experience – do you get it? appeared first on CX Obsession - for Process & Experience Professionals.