Changing While Achieving Stretch Goals (Case study) 👍

It’s difficult to imagine implementing significant change within a large multi-national B2B organisation while dealing with the complexities of COVID and supply chain issues. However, this case study achieves the triple crown of business benefits by increasing revenue, decreasing costs, and significantly increasing value by reducing “time to respond.”

This organisation achieved outstanding results by taking an outside-in approach to customer outcomes and driving results through goal-driven collaboration. As a result, they were able to expand on a large scale during the COVID period.

Let’s take a look at this case study: https://lnkd.in/dZCqFfDZ

The post Changing While Achieving Stretch Goals (Case study) 👍 first appeared on CX Obsession - for Process & Experience Professionals.

The post Changing While Achieving Stretch Goals (Case study) 👍 appeared first on CX Obsession - for Process & Experience Professionals.